Frequently asked questions

How do I get on-site support?

We provide on-site support through Enhanced Support. As soon as you book a service, you will receive on-site support.

How long will the repair take?

After the request is processed, a technician will be sent to your home or office within 1 business day, depending on the problem resolution

Costs

How do I request a service?

Here click

What are the costs for support services?

The cost per hour starts from 60 CHF

How do I get remote service?

When the on-site allowance is depleted, we continue to resolve issues through off-site cases, conference calls, zooms, teams, remote access, etc.

Which payment methods are allowed?

Payment method you pay by credit card, debit card, PostFinance, Twint, invoice.

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How much does it cost to create a complete website?

The cost of creating a website start from 499 CHF, the running costs for maintenance are 50-100 CHF per month.